FAQ’s

My Account

How do I reset my lost password?

Select the Log In link in the main menu. Select Forgot password and follow the instructions.

What is the difference between Active Subscriptions and Active Resources?

Active Subscriptions lists your products and their expiration dates. Active Resources contains the links to your products.

How do I make changes to my email address or password?

Log in to your account. Select Change Password/Edit Profile under Useful Links and follow the instructions.

What if my subscription says it’s expired?

Log in to your account. Select Signup Form from the top menu and follow the instructions to renew your subscription.

 

General Information

Where do I find my products?

Log in to your account. Current products are listed in Active Subscriptions. Links to the products are listed in Active Resources.

Why aren’t pages loading as expected?

Your browser may have pop-ups disabled. Go to the browser settings and allow pop-ups for IntuitiveAtHome.com.

Why are some features not working as expected?

Your browser may have pop-ups disabled. Go to the browser settings and allow pop-ups for IntuitiveAtHome.com.

 

Printing

What is the best way to print Essential Information forms and recipes in La Cuisine Beauvoir?

Essential Information forms: Under Active Resources in your account, select the form. Download the PDF and save it to your computer. Save a copy of the blank form so you always have the original form. Open the PDF in Adobe Reader, fill in the form, and print.

Recipes in La Cuisine Beauvoir: On an open recipe, select the Print button below the recipe. The recipe will open a printable PDF version in a new browser tab. Download the PDF and save it to your computer. Open the PDF in Adobe Reader and print.

Downloading before printing will ensure that the page formatting doesn’t change. We recommend using the latest version of the free Adobe Reader, available here.

 

Essential Information Forms

Do I need special software or programs to use the forms?

Yes, you need a PDF reader. We recommend using the latest version of the free Adobe Reader (or Acrobat). Download it here. We do not recommend using other viewers as we cannot guarantee that all functions will work correctly.

How long do I have to download my products?

You have until the subscription expiration date which is listed next to each product in Active Subscriptions.

 

La Cuisine Beauvoir

Why are my 4×6 recipe cards not printing on cards correctly?

If you are printing from the browser, the formatting will be incorrect. Download the recipe and save it to your computer. Then open the PDF and print.

Why are recipes I select in Cook’s View not all opening?

1. Recipes selected in Cook’s View will each open in a new browser tab. Check the other tabs in your browser.

2. Your browser may have pop-ups disabled. Go to the browser settings and allow pop-ups for IntuitiveAtHome.com.